Your tasks
We are seeking a commercially driven Internal Telesales Executive to support growth within our automotive aftermarket business. This role focuses on re-engaging low-spending and dormant customers, increasing account activity, and maximising sales opportunities through proactive outbound contact and relationship building.
- Contact existing and inactive customers to drive sales and account engagement
- Build strong, long-term customer relationships via regular communication
- Identify customer needs and recommend suitable products
- Promote new products, offers and seasonal campaigns
- Achieve individual sales targets and KPIs
- Maintain accurate CRM records and activity tracking
- Handle customer enquiries efficiently and professionally
- Collaborate with internal teams and external sales colleagues to support growth
- Identify upselling and cross-selling opportunities
- Support customer onboarding to the B2B ordering platform
- Assist with administrative sales tasks and attend trade shows as required
Who we are looking for
- Proven experience in telesales, internal sales or customer service
- Strong telephone communication and relationship-building skills
- Target-driven with a commercial mindset
- Proficient in Microsoft Office and CRM systems
- Highly organised, self-motivated and able to work independently
- Team player with strong interpersonal skills and attention to detail
What we offer:1. Competitive Salary2. Pension Scheme: Employer 3%3. Holidays: 25 days paid holiday each year, increasing to 26 after 6 years. Plus, and extra 1 days holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.4. Life assurance.5. Company enhanced Sick Pay.6. Colleague Discounts on RING Products.7. Health Care Scheme: Private Healthcare8. Employee Assistance Programme (EAP)9. Discounts and Eyecare Vouchers.10. Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.11. Company enhanced maternity, adoption and paternity pay.12. Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, eg on Employee Appreciation Day.13. Learning and Development: We invest in our peoples development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAMs E-learning portal14. Free On-Site Parking.15. Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.
ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
TPBN1_UKTJ
…