Adam Hayes Estate Agents is a multi-award-winning estate agency with a strong presence across North and North West London. Renowned for our high standards and personal approach, we specialise in residential sales, lettings, and property management, delivering an exceptional experience for landlords, tenants, buyers, and sellers alike.
Our ethos is simple: helping people move with confidence. As our managed portfolio continues to grow, we are seeking a proactive and motivated Property Manager to join our established and dynamic team.
About the Role
As a Property Manager at Adam Hayes Estate Agents, you will be responsible for the smooth day-to-day management of a residential lettings portfolio. This is a busy and varied role requiring strong organisational skills, excellent communication, and a solutions-focused mindset.
You will act as the primary point of contact for landlords and tenants, ensuring properties remain compliant, well-maintained, and professionally managed at all times. There will also be opportunities to promote and upsell additional services, adding value to both clients and the business.
Key Responsibilities
- Manage the full property management lifecycle from move-in through to move-out
- Coordinate maintenance works, repairs, and contractor appointments
- Conduct regular property inspections and ensure properties meet required standards
- Handle landlord and tenant enquiries professionally and efficiently
- Administer compliance documentation including:
- Gas Safety Certificates
- EICRs
- EPCs
- Tenancy Agreements
- Maintain accurate records using property management software
- Manage rent collection and respond to client account queries
- Handle insurance claims and deposit dispute documentation
- Issue statutory notices and support tenancy renewals where required
- Ensure full compliance with current legislation and company procedures
- Assist with marketing initiatives and identify opportunities to upsell landlord services
What We’re Looking For
Essential:
- Previous experience in residential property management or lettings
- Excellent administrative and organisational skills with strong attention to detail
- Outstanding communication and customer service abilities
- Ability to build and maintain strong relationships with landlords, tenants, and contractors
- Proactive approach with excellent problem-solving skills
- Ability to work effectively in a fast-paced environment
- Full UK driving licence
Desirable:
- Experience using property management software
- ARLA qualification or willingness to work towards becoming ARLA qualified
- Access to a vehicle
- Commercial awareness with the ability to identify upselling opportunities
Why Join Adam Hayes Estate Agents?
- Competitive salary of £28,000 £35,000 per annum
- Commission and performance-based bonus structure
- Ongoing training and career development opportunities
- Support to achieve ARLA qualification
- Supportive team culture with regular company events and socials
- Opportunity to join a respected, award-winning agency with an excellent reputation in the London property market
How to Apply
If you’re an ambitious Property Manager looking to grow your career with a professional, friendly, and well-established estate agency, we’d love to hear from you.
Please apply with your CV and a short cover letter outlining your experience and why you would be a great fit for Adam Hayes Estate Agents.
Expected Start Date: ASAP
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