AnexcitingnewpositionisavailableatHeathrowforthisdynamic,rapidlyexpandingForwarderforanImportFreightAccountManager(freightforwarding),thesuccessfulcandidatewillhaveafreightforwardingimport&Customsbackground,crosstrainingwillbeprovidedintheareas/modesneeded,itisalsoessentialtheyhaveexcellentclientinteractionskills/commercialawareness.
EmploymentTermsfortheImportFreightAccountManager
- Thecompanyisofferingabasesalarybetween£35-40kNEGdependingonlevelofexperience.
- GeneralhoursareMondaytoFriday09:00-17:30hrs(Someflexibilitywhenrequired).
- Hybridopportunitypostprobation
- 25daysholiday(Risesquicklywithservice)/Pension/Healthcare&aYearlyDiscretionaryBonuswhichissubjecttoprofitandperformance
- Fulltimepermanentjobofferingopportunitiesforprogressionwhereindividualperformanceisrecognisedandrewarded.
- Genuinesupportfromateamofhardworking,dedicatedindividuals
- Friendlyworkingenvironmentwhereopinionsandfreshideasareactivelyencouraged.
JobOverview
TheroleforanImportFreightAccountManagerisextremelyvariedwhereyouwillbecomeakeymemberofanoperationsteam,activelyinvolvedinmanagingimportsshipmentsfromstarttofinish.Youwillberesponsibleforarrangingshipmentsbytheappropriatemethodtosuittheclientsrequirementi.e.airfreight,roadfreight,courier,seafreight&crosstrademovements.Youwillbehandsonwitheveryaspectoftheforwardingprocess,ensuringthecustomerreceivesthehighestlevelofservice,andthattheyreceivetheirgoodssafelyandon-time.
TasksandresponsibilitiesfortheImportFreightAccountManager:
- Workingtostrictdeadlinestoco-ordinateWorldwidemultimodalimportswithendtoendresponsibility(liaisingwithoverseasagents/airlines/transportprovidersandcustomersuntilpointofdelivery).
- Strongcustomerrelationshipstounderstandrequirementsandalwaysdeliverexcellentcustomerservice.
- ProcessingrelevantimportdocumentationincludingsubmittingImportCustomsentriesusingASMSequoia.
- Liaisingeffectivelyandbuildingcloserelationshipswithoursupplychainincludingshippers,importers,agentsandclients.
- Quotations,pricingandinvoicingclients.
- Requirements,Skills&ExperiencefortheImportFreightAccountManager:
- Minimum3+yearsexperienceininastarttofinishroleinAirFreightImports.
- Customsentryexperience
- Customerservice-excellenttelephonemannerandEnglishcommunicationskills(verbal&written)
- Computerliterate-goodlevelonMicrosoftWord/Excel.
- Inhousesystems-useofCargowiseOneisconsideredanadvantage.
- DesiredcharacteristicsfortheImportFreightAccountManager:
- Hardworking&enthusiasticwithahighlevelofattentiontodetail.
- Apositivecan-doattitude,withawillingnesstolearn/takeresponsibilityanddevelopnewskills.
- Quickproblem-solvingability,particularlywhenworkingunderpressure.
- Excellentcommunicationandcustomerserviceskills,withabilitytobuildrelationshipwithclientsanddeliverahighlevelofcustomercare.
- Theabilitytoadapttochangingcircumstances.
TPBN1_UKTJ
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