Sales and Customer Service Advisor

Company: Haldane Fisher Limited
Apply for the Sales and Customer Service Advisor
Location: Accrington
Job Description:

Join a Growing Business Where Your Ambition Matters

Are you a driven, logical thinker who thrives in a fast-paced environment? Are you looking for a role that will challenge and excite you, with real opportunities to develop and progress?

At Haldane Fisher, we are seeking the right individual with a positive, hardworking attitude to join a company that is investing in both its future and its people.

About Us

Haldane Fisher is a leading timber and builders merchant with a reputation for innovation and excellence. With 23 branches across Northern Ireland, England and the Isle of Man, we continue to grow from strength to strength.

The Opportunity

We are pleased to announce the expansion of our Accrington branch with the addition of a new External Sales Representative. This strategic appointment reflects our ongoing growth and commitment to delivering exceptional service to our valued customers.

This role focuses on driving sales performance while maintaining the highest levels of customer service. The successful candidate will be responsible for developing a clear strategy to identify and grow key customer accounts, using industry knowledge to build strong, long-term partnerships.

Key Responsibilities

  • Develop new customer relationships while strengthening existing accounts
  • Gain a thorough understanding of key customer needs and requirements
  • Resolve customer issues in a timely and effective manner
  • Compile and analyse sales data using CRM systems
  • Gather customer feedback and monitor market trends
  • Identify and develop key accounts through strategic planning

What Were Looking For

  • Strong knowledge or experience of building and timber products
  • Previous experience in a sales-driven, customer-focused role
  • A passion for delivering excellent customer service
  • Target-driven with strong negotiation and closing skills
  • Ability to work under pressure and meet tight deadlines
  • Capable of working both independently and as part of a team
  • Competent IT skills, including CRM systems

What Youll Receive

  • Competitive salary
  • Pension scheme
  • Healthcare scheme
  • Staff discounts
  • Incentive bonus scheme

Why Join Haldane Fisher?

This is an excellent opportunity to be part of a forward-thinking and expanding business where your contribution will make a real difference. If you are ambitious, motivated, and ready to take the next step in your career, we would like to hear from you.

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Posted: June 20th, 2026