Role Overview
Role can either be remote or Manchester based – 6 month FTC (Fixed Term Contract).
Responsibilities
- Management of own workload effectively prioritising activity to achieve targets and quality standards as per agreed objectives
- Build & maintain effective and professional relationships with internal and external stakeholders
- Support and assist other members of the IBA team to achieve departmental objectives
- Fully investigate and resolve queries, including more complex queries, in a timely and accurate manner
- Comply and assist with the development of Group and departmental policies and procedures
- Identify and record breaches of policies and CASS 5 rules
- IBA Processing, Cash Management, Cash Allocation, Bank Reconciliations, Insurer & Bordereaux Reconciliation, Client Money Calculations, Client Refunds, Payment Processing, Debt Management
Qualifications & Experience
- 2 + years of IBA experience within Insurance
- Good reconciliations and cash management knowledge
- Strong attention to detail and able to prioritise
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