Customer Service Training Lead | Hybrid + 9‑Day Fortnight

Company: The Royal Mint
Apply for the Customer Service Training Lead | Hybrid + 9‑Day Fortnight
Location: Llantrisant
Job Description:

The Royal Mint is seeking a Customer Services Trainer for a 12-month fixed-term contract to enhance the capabilities of the Customer Service function. You will design and deliver effective training solutions to ensure a high quality customer experience through the confident use of systems and processes.

The ideal candidate will have a strong background in Customer Service, a knack for creating engaging learning content, and demonstrated success in coaching others. The role offers benefits like a flexible hybrid working model, generous holidays, and a supportive professional development environment.

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Posted: June 20th, 2026