Customer Sales Assistant

Company: Harlow Timber Group
Apply for the Customer Sales Assistant
Location: Long Whatton
Job Description:

Location

Harlow Bros Long Whatton, Hathern Road, Long Whatton, Loughborough, Leicestershire, LE12 5DE

Employment Type

Full‑Time, Permanent

Hours of Work

44.5 hours per week to be worked flexibly between 7:30 am and 5:00 pm Monday to Friday, times to be agreed with line manager, with a 30‑minute lunch break and a minimum of 26 Saturday mornings per year from 8 am to 12 pm, generally worked on alternate weekends.

Position Overview

We are seeking a dedicated Customer Sales Assistant to join our team in Long Whatton.

Responsibilities

  • Greeting and serving customers on the yard and from the trade counter.
  • Manual rack filling with timber and sheet materials.
  • Serving customers on the trade counter.
  • Forklift duties as applicable to your individual skill set and development.
  • Machining duties as your skill set develops.
  • Providing a prompt, polite, helpful and professional service to customers in branch and always promoting a positive company image.

Skills

  • Ability to identify and locate products quickly and accurately.
  • Ability to provide a courteous and professional approach to customers.
  • Ability to self‑motivate, organise, and execute tasks.
  • Ability to work safely and cleanly.
  • Good basic numerate and literate skills.
  • Forklift licence desirable but not essential.

What We Offer

  • Life assurance cover.
  • Access to 24/7 online GP.
  • 10% discount across Harlow Bros. branches.
  • Employee Assistance Programme.
  • Extras retail discounts & Byond Card.
  • Employee Referral Scheme.
  • In House Training and Recognised Qualifications.

Equal Opportunity Statement

Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee‑owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.

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Posted: June 20th, 2026