24/7 Lifeline Centre Operator: Crisis Support & Monitoring

Harborough District Council is looking for a dedicated individual to join the Harborough Lifeline team, providing crucial support to vulnerable members of the community through a 24/7 emergency service. The role requires working varied shifts, including nights, weekends, and holidays.

Key responsibilities include handling emergency calls, monitoring CCTV, and overseeing telecare equipment installations. Applicants should possess strong communication skills and the ability to remain calm under pressure, with prior experience in a caring or customer service role being essential.

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