About the role
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives. Are you passionate about supporting people with care and support needs to live the life they choose? If so, this job could be for you.
An exciting role has arisen in the Adult Social Care directorate of Bath and North East Somerset Council. We are seeking a dedicated and compassionate Direct Payment Advisor to join our expanding direct payment service. You will play a vital role in advising both our adult social care teams and the individuals they support by promoting our direct payments offer, enabling people to live independently and make informed choices about the care they receive.
We are committed to being a dynamic and creative organisation, working hard to think differently about how we approach our adult social care offer. Our direct payment work represents our strong ethos of person-centred interventions.
What will you be doing?
Supporting the Direct Payment Service Lead in the delivery of a sustainable and equitable direct payment service across B&NES Adult Social Care.
Your key responsibilities will be:
- Help shape and develop the direct payments service to support individuals and enhance their choice and independence.
- Provide direct payments guidance and support to practitioners across Adult Social Care.
- Assist service users with understanding financial responsibilities, including budgeting, payroll, and employment of personal assistants.
- Maintain accurate records and contribute to service improvement initiatives.
- Develop, implement, and review person-centred support plans that promote wellbeing, independence, and least-restrictive options. This may include face to face home visits.
- Provide professional advice, early intervention, prevention, and advocacy, enabling access to community resources and local support to reduce or delay formal care needs.
- Progress and maintain our direct payments Champions programme and direct payments drop-in service.
About you
The ideal candidate will:
- Be forward thinking, innovative and self-driven.
- Have strong organisational and inter-personal skills.
- Be an excellent communicator, in terms of clear and effective verbal and written communication. This includes active listening and providing constructive and accurate feedback.
- Be able to demonstrate the knowledge, skills and thinking of an experienced Direct Payment Advisor or Social Care Practitioner.
- Demonstrate a passion for Adult Social Care and promoting self-directed support including direct payments.
- Be committed to your own continuous professional development.
Applications for those wishing to work part-time will be considered.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Gemma Krekelaar, Direct Payment Service Lead on 01225 394813 or email gemma_krekelaar@bathnes.gov.uk.
Interview date: Wednesday 15th July 2026.
No agencies please.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Please note that this role is subject to an Enhanced DBS Check.
Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
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