We’re Techhouse and we are expanding fast — rolling out network airtime, insurance and IOT gadgets alongside our expert mobile and tablet repair services. We deliver fast, high-quality solutions and outstanding customer service in a dynamic retail environment.
Our vision is simple: to deliver the best connectivity, protection, new gadgets and repair experience in the market through exceptional service, technical expertise, and a customer-first approach. With stores across the UK and an ambitious growth plan, we’re looking for talented people to join us and help shape the future.
About this role
This is an opportunity for a strong retail leader who’s passionate about technology and thrives in a fast-paced environment. Understanding how to motivate teams, drive sales, and deliver exceptional customer experiences to make a real impact, you will take full ownership of the day-to-day running of a thriving high-street store, leading from the front by balancing connectivity to networks, insurance/warranty offers and Sim only products with technical repair work, customer service, team leadership, and store performance. You’ll maintain high standards across network provision, repairs, customer satisfaction, sales performance, and team development whilst updating our Area Managers on a daily basis.
This role is ideal for someone who enjoys solving problems, supporting their team, and creating a positive, high-performing environment in a vibrant mobile retail environment with fantastic opportunities for growth and progression.
The package:
- Base salary to £32,000 plus commission & incentives
- Ongoing training and career development
- Staff discounts on repairs and accessories
- Company pension scheme
- 28 days holiday entitlement
- Supportive, ambitious, and team-focused culture
- The opportunity to lead and shape your own store and future
You need to have:
- Experience managing a mobile phone or technical product store
- Good knowledge of network airtime, insurance & warranty products, mobile phones, tablets and repair services
- People management in a target-driven environment
- Proactive and influential; able to motivate teams to reach or exceed metrics/ KPIs
Good to have but not a deal-breaker:
- Management or Senior Advisor experience in a carrier/ network-owned store
- Hands-on experience with mobile phone repairs
- Experience or understanding of broadband services
At Techhouse, we build trust with every customer interaction. We are an equal opportunities employer and welcome applications from all backgrounds regardless of age, gender, ethnicity, disability, or any other characteristic. If you need any adjustments during the interview process, please let us know.
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