Account Executive (SaaS Customer Experience) – UK

Company: Resonate CX
Apply for the Account Executive (SaaS Customer Experience) – UK
Location: Tottenham
Job Description:

About the RoleWe’re looking for a motivated and results-driven AccountExecutive to drive net new logo client sales. As part of our high-growthCustomer Experience SaaS platform, you’ll join a team with a raving fancustomer base and strong product-market fit. This is a sales hunter role ideal for someone who is eager tobuild pipeline, learn complex sales cycles, and close strategic deals. You willown the full sales lifecycle — from outbound prospecting through negotiatingand closing net new client contracts — with guidance and mentorship from seniorsales leadership. What You’ll Do

  • Own the Full Sales Cycle: Outbound Prospecting →Discovery → Demo → Value Prop Building → Negotiating → Closing
  • Generate a quality, diversified sales pipeline throughstrategic outbound efforts and creative prospecting
  • Lead structured discovery conversations that uncovercustomer pain, quantify impact, and align to business outcomes
  • Learn and apply the MEDDIC framework to qualify andadvance sales opportunities
  • Build tailored value propositions tied to measurableROI and customer outcomes
  • Deliver product demonstrations that connectcapabilities to real customer challenges
  • Engage with multiple stakeholders across buyingcommittees
  • Maintain accurate pipeline forecasting and strong dealhygiene in CRM
  • Negotiate and close contracts while protecting pricingintegrity
  • Partner cross-functionally with marketing, product, andcustomer success to drive deal success

 What “Great” Looks Like

  • You are proactive about building pipeline — you don’twait for opportunities to come to you
  • You run discovery conversations that customers findgenuinely insightful and valuable
  • You can clearly communicate the economic impact and ROIof our solution
  • You are developing a strong command of DecisionProcess, Decision Criteria, and Champion identification
  • You maintain solid win rates through disciplinedqualification
  • You are building a track record of closingmulti-stakeholder SaaS deals

 Required Experience

  • 2–4 years of sales experience in B2B SaaS, preferablyin Customer Experience, CX, or adjacent categories
  • Demonstrated track record of meeting or exceeding quotain a new business or hunter-style role
  • Application of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.
  • Experience selling into SMB or Mid-Market organizations
  • Solid outbound prospecting skills (cold calling, email,social selling)
  • Ability to run a structured, outcome-focused discoveryprocess
  • Strong communication and storytelling capabilities
  • Experience managing 1–3 month and 3–6 month B2B salescycles

 Core Competencies

  • Pipeline generation and territory development
  • Professional communication across organizational levels
  • Business case and ROI articulation
  • Objection handling and negotiation
  • Deal strategy and stakeholder engagement
  • CRM discipline and forecast accuracy

 Why Join Us

  • High-impact role with direct influence on companygrowth
  • Strong product-market fit in a mission-criticalcategory (Customer Experience)
  • Performance-driven culture with strong earningpotential
  • Mentorship and development from elite CustomerExperience sales leadership
  • A collaborative environment that invests in your growth

 Compensation

  • Competitive base + uncapped commission
  • Accelerators for overperformance
  • Equity participation (where applicable)

 If you’re a driven, coachable seller whois ready to grow your career in CX SaaS, we’d love to hear from you. This isyour opportunity to join a high-growth team, develop your craft, and earnexceptional commissions.

Posted: June 21st, 2026