Uber Eats is looking for a Senior Commercial Account Manager to own some of the most valuable partnerships for Uber Eats in London – collaborating with them to help them grow their business sustainably whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. This role sits within the London team and is responsible for the growth and experience of top local brands in the region, helping them to flourish on our marketplace with an unbeatable experience. These restaurants will typically have between 1-20 store locations, and are likely to drive outsized customer preference to Uber Eats due to the strength of their brand and offering. Commercial Management: Lead commercial discussions with top partners to build sustainable long-term partnerships. delivery-only kitchens) or growing same-location sales (eg. effective marketing, menu optimisation). Generate increased demand onto the app by working with Marketing and Consumer Ops to improve our brand strength and customer funnel, from more top-of-mind awareness, to increased conversion on purchase decisions. Analysis: Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment. Central Operations, Community Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations. Experience & Track Record: At least 3-5 years of professional experience, ideally featuring previous customer-facing experience at the executive level and a proven track record of outperforming metrics-based business goals. Strategic Project Management: Exceptional project manager capable of developing detailed joint business plans with large local partners and consistently delivering above expectations. Data-Driven Judgment: Confident in making data-led decisions and using sound business judgment to drive outcomes. Communication & Presence: Strong executive presence with exceptional verbal and written communication skills….
