Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4NT
Job summary
We have a great opportunity for a Business Continuity Manager to help strengthen HM Land Registry’s organisational resilience and ensure we can continue to deliver critical services during disruption.
Working closely with colleagues across the business, you will lead the development, maintenance and exercising of practical, proportionate Business Continuity Plans, helping teams understand their continuity arrangements and build confidence in how they would respond during an incident.
Reporting to the Corporate Business Continuity Lead, the Business Continuity Manager is responsible for the day‑to‑day delivery and continuous improvement of HMLR’s Business Continuity Management System (BCMS), ensuring that directorates, services and sites are prepared to respond to and recover from disruption. You will provide subject matter expertise, guidance and tools to support operational preparedness, and support Bronze Command activity during incidents to enable effective local response, escalation and recovery.
In this role you will be responsible for leading the development and ongoing improvement of Business Continuity Plans across all areas and locations, ensuring they are practical, current and aligned with organisational needs. Key duties include managing the Business Continuity Management System, delivering documentation and processes, providing expertise and guidance to support risk management, and designing realistic continuity exercises. You will coordinate incident response, maintaining thorough incident logs, supporting post‑incident reviews, and promoting effective stakeholder relationships. A key part of the role will be identifying and addressing gaps in resilience, and supporting organisation‑wide exercises to ensure strategic and operational alignment.
Person specification
- Professional certification in business continuity, such as MBCI or equivalent.
- Practical experience working in business continuity, resilience or incident management.
- Experience developing and maintaining business continuity deliverables, such as Business Impact Assessments, Business Continuity Plans, exercise plans or test schedules.
- Experience supporting or coordinating responses to incidents or disruption, including working with operational teams to implement continuity arrangements and escalated issues appropriately.
- Experience designing or supporting business continuity exercises, capturing lessons learned and turning those lessons into improvements.
- Strong stakeholder engagement skills, with the ability to work collaboratively across business areas, provide clear guidance and build capability in non‑specialist teams.
- Strong written and verbal communication skills, with the ability to produce clear, practical documentation and guidance.
- The ability to manage competing priorities and deliver outcomes in a busy or changing environment.
Qualifications
- Professional certification in business continuity (MBCI or similar).
Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. This will not be tested in the application or interview process.
HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.
If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
You must ensure you have the appropriate right to work in the UK before applying.
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.
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