SOC Manager

We’re looking for a SOC Manager to join our team in London, United Kingdom in a hybrid working mode.In this role, you will lead SOC operations with a strong focus on incident management and response. You will oversee real-time threat detection, guide analysts during investigations and ensure high-quality service delivery. The position emphasizes operational stability and continuous improvement to enhance SOC performance and reduce organizational risk.ResponsibilitiesOversee incident response processes to ensure timely resolution and escalationManage daily SOC operations including shift coverage and workload distributionGuide analysts during active incidents and provide technical leadership in investigationsMonitor operational metrics such as ticket volumes and incident qualityEnsure effective use of SIEM and monitoring tools to maintain threat visibilityMaintain accurate documentation of incidents, processes and compliance requirementsCoordinate with internal teams and stakeholders during high-severity eventsIdentify and implement improvements to drive SOC efficiency and resilienceRequirementsStrong track record in SOC operations and incident lifecycle managementExperience leading teams in fast-paced or 24×7 security environmentsPractical knowledge of monitoring technologies and SIEM platformsProficiency in interpreting performance data and identifying trendsExcellent communication skills for reporting and stakeholder coordinationSolid understanding of cybersecurity fundamentals and attack vectorsFamiliarity with ticketing systems and process documentation standardsProblem-solving mindset with ability to act under pressure and prioritize effectivelyNice to haveExperience in regulated industries or large-scale enterprise security operationsExposure to threat intelligence integration and advanced detection strategiesCertifications such as CISSP, CISM or GIACWe offerEPAM Employee Stock Purchase Plan (ESPP)Protection benefits including life assurance, income protection and critical illness coverPrivate medical insurance and dental careEmployee Assistance ProgramCompetitive group pension planCyclescheme, Techscheme and season ticket loansVarious perks such as free Wednesday lunch in-office, on-site massages and regular social eventsLearning and development opportunities including in-house training and coaching, professional certifications, and coursesIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program#J-18808-Ljbffr…