On‑Site Customer Support Manager — Lead & Elevate CS (London)

HIVED, a climate and logistics startup in London, is seeking a Customer Support Manager to lead a dynamic team dedicated to providing exceptional delivery support. You will be responsible for coaching your team, managing daily operations, and handling escalations to ensure customer satisfaction.

This on-site role requires flexibility and readiness to adapt as the team grows. You’ll work closely with colleagues from diverse backgrounds, driving innovation and excellence in delivery services.

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