Senior Application Analyst

We’re working with a global Law Firm seeking a Senior Application Analyst to join a global technology team supporting a diverse portfolio of legal and business applications in a modern cloud and SaaS environment.

This is an excellent opportunity for someone who thrives on understanding how technology ecosystems fit together. Rather than being a specialist in a single platform, you’ll play a key role in ensuring systems are secure, integrated, reliable, and continually evolving to meet business needs.

What You’ll Be Doing

• Providing 3rd line support across a portfolio of enterprise applications
• Acting as a technical lead for assigned systems and platforms
• Supporting SaaS and cloud-based technologies, ensuring stability and performance
• Working with APIs, integrations, data flows, identity management, and reporting solutions
• Collaborating with infrastructure, security, architecture, development, project, and business teams
• Driving service improvements, system enhancements, and technology adoption
• Producing and maintaining technical documentation and knowledge articles
• Supporting change, release, incident, problem, and risk management processes
• Advising stakeholders on technology roadmaps and future platform direction

What We’re Looking For

• Experience supporting enterprise legal and business applications within a professional services environment, particularly iManage, InTapp, and Elite 3E
• Exposure to platforms such as document management, practice management, CRM, workflow, or productivity systems
• Strong understanding of SaaS applications and cloud technologies
• Knowledge of APIs, integrations, SQL, and system interoperability
• Experience with identity and access management, SSO, and authentication technologies
• Familiarity with Microsoft 365, Azure, Power BI, and modern data/reporting platforms
• Awareness of security best practices, governance, and risk management
• Understanding of ITIL-aligned service management processes
• Interest in emerging technologies, automation, and generative AI

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