Senior Communications & Marketing Officer

Company: National Trust for Places of Historic Interest or Natural Beauty
Apply for the Senior Communications & Marketing Officer
Location: Norwich
Job Description:

This is an exciting role if you have marketing and communications experience and are looking to develop your career with a high-profile charitable organisation. You’ll support the Felbrigg Hall, Gardens and Estate team, with a wide-ranging programme of events and conservation work. In this varied role, you’ll promote what we do, across the full marketing mix – through media relations, social media and web content. With your help we can share our charity work in caring for the nation’s heritage and landscapes, making them accessible to all.

Working pattern is two days a week.

What it’s like to work here

You’ll work closely with the Felbrigg Hall, Gardens and Estate team in Norfolk. Felbrigg Hall is one of the most elegant country houses in East Anglia, with a Walled Garden that’s the envy of garden lovers and an estate that surprises and delights with the changing seasons.

There will be the opportunity to explore and agree a hybrid working arrangement that strikes the right balance for you and the Trust. You’ll be working partly from home and at the different sites you support, and we would also happily discuss a flexible working pattern across the week, to suit the right candidate.

You’ll be on hand to offer support and advice to property colleagues and take the lead on all marketing and communications activity at the places in your portfolio. You’ll be planning, creating, editing, proof‑reading, co‑ordinating, collating and sharing content for offline and online channels. You’ll work on our website and support our social media activity, sharing fascinating stories about the work we do with the media and enticing visitors to come back season after season. You’ll be promoting events and the distinctive themes of some very different places, as well as joining our duty management rota.

Overall, it’s a diverse and challenging role and a great step for those wanting to pursue a career in Marcomms.

Who we’re looking for

  • Organised and able to prioritise your workload and meet tight deadlines
  • Skilled at both written and spoken communications
  • A team player, who can also work on your own initiative
  • Good at absorbing information quickly, and generating written content and imagery
  • Able to create captivating year‑round marketing plans
  • A skilled proof‑reader

The package

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Season ticket loan
  • EV car lease scheme (for roles that meet the salary criteria)
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

Closing Date

28 June 2026

Interview Date

09 July 2026

National Trust place

Felbrigg Hall, Felbrigg, Norwich, NR11 8PR

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

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Posted: June 21st, 2026