Senior BI Support Analyst

Salary: £45,000 – 60,000 per year

Requirements

• We are in commutable distance to Milton Keynes, and driving is highly desirable.
• We have excellent written and spoken English.
• We have strong experience with BI and data analytics tools.
• We have excellent analytical skills and can interpret complex data needs.
• We have advanced Excel skills, including formulas, pivot tables, and data manipulation.
• We can translate business requirements into BI solutions.
• We have a good understanding of data warehousing and ETL processes.
• We have experience with data modelling and reporting structures.
• We have knowledge of data governance, quality, and management practices.
• We have experience with databases, SQL, and cloud platforms.
• We have strong communication skills for both technical and non-technical audiences.
• Experience with tools such as Qlik Sense, Power BI, or Tableau is desirable.
• Knowledge of Master Data Management (MDM) is desirable.
• Experience supporting or delivering self-service BI initiatives is desirable.

Responsibilities

• We work closely with stakeholders to understand reporting needs and deliver effective data solutions.
• We translate business requirements into technical specifications for developers, both internal and external.
• We lead or support workshops to gather requirements and manage change requests.
• We act as the go-to expert for BI tools, troubleshooting issues and supporting users.
• We enable self-service BI by training and guiding users to create their own reports and dashboards.
• We help design and maintain dashboards and reports that provide actionable insights.
• We work with subject matter experts to ensure data is accurate and integrated across systems.
• We identify opportunities to improve processes, automate tasks, and enhance data delivery.
• We maintain clear documentation, including solution designs and user guides.
• We support and improve our central data platform and BI environment.
• We lead BI governance activities, ensuring data quality, consistency, and security.
• We coordinate testing for new or updated BI solutions.
• We monitor report performance and ensure data is delivered accurately and on time.

Technologies

• Business Intelligence
• Cloud
• ETL
• Excel
• Support
• Power BI
• Qlik
• SQL
• Security
• Tableau

More

We are hiring a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision‑making across the business. This is a hands‑on, senior‑level role where we act as a key link between business teams and technical developers, supporting users with BI tools, helping shape reporting solutions, and promoting a self‑service data culture so teams can confidently build and use their own dashboards.

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