French CX Team Lead: Lead Multichannel Support & Growth

Vintage.com is hiring a French Cx Team Lead based in Leeds. The successful candidate will lead and develop a multilingual team to deliver top-tier customer experiences across various channels. Responsibilities include managing effective team performance, coaching support agents, and executing service excellence.

Ideal candidates will have strong leadership experience and fluency in French, alongside a keen focus on customer service and the ability to manage complaints empathetically.

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