Summary
We are looking for a proactive and committed Student Services Officer and First Aid Lead to cover maternity leave at Harris Academy Bermondsey.
The role will be the first point of contact and response for all first‑aid incidents and related administrative duties within the academy.
Salary: £26,887 (37.5 hours per week, 38 weeks per year).
Responsibilities
- Support the daily operation of the Student Information Centre, providing a welcoming and efficient service
- Deliver high‑quality administrative and medical support in line with standards
- Manage student uniform issues, including supervision, record‑keeping and parent communication
- Assess medical needs, administer first aid and maintain accurate records
- Manage lost property and liaise with parents and external agencies
- Maintain a professional, organised and confidential environment
- Lead first aid and medical provision across the academy
- Act as the first point of contact for first‑aid incidents
- Maintain first‑aid procedures, equipment and compliance with regulations
- Monitor and record incidents, identify trends and support improvements
- Promote infection control, hygiene and policy compliance
- Manage student medication, storage and monitoring
- Ensure emergency medication and equipment are current and accessible
- Support Individual Health Care Plans with relevant stakeholders
- Maintain accurate medical records and support vaccination programmes
- Support students with medical needs, arranging specialist training where required
- Coordinate safe dietary provision with families and catering teams
- Maintain confidentiality and comply with data protection requirements
- Coordinate first‑aider training, certification and site coverage
- Keep professional knowledge up to date and conduct provision audits
- Collaborate with safeguarding, health and safety and pastoral teams
- Follow safeguarding procedures and report concerns appropriately
Qualifications & Experience
- A good standard of education including English and Mathematics GCSE or equivalent
- Awareness of current public health services
- Awareness of current developments in school
- Knowledge of safeguarding procedures
- Knowledge of confidentiality
- Knowledge of Microsoft software
- Some understanding of infection control
- First Aid qualification
- Knowledge of many of the social issues facing students from disadvantaged backgrounds
- Minimum of three years’ admin experience
- Experience working with children and families
- Experience in organising and managing support for students
- Experience in organising and managing training for relevant staff members and managing logs
- Experience of using spreadsheets
- Experience of analysing accident reporting log data and first aid logs for patterns and trends
- Experience of creating action plans in response to analysis to minimise accidents and first aid visits by students/staff
- Experience of working with professionals
- Excellent written and verbal communication skills
Benefits
- Performance and Loyalty Bonus
- Pension Scheme with generous employer contributions
- Wellbeing Cash Plan and access to a virtual GP
- Electric car scheme
- 26 days’ annual leave (plus bank holidays) for full‑year staff
- Professional development and career planning support
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, and where applicable, a prohibition from teaching check.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and aim to be an inclusive employer that reflects the communities we serve.
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