Customer Service / Sales Administrator
Location: Bilston
Pay Rate: £12.71 per hour
Hours: 07:00am – 4:00pm or 08:00am – 5:00pm
Contract: Long-term opportunity with the potential for a permanent position following a successful trial period
The Best Connection is currently recruiting on behalf of our Bilston-based client for a Customer Service / Sales Administrator to join their busy and friendly team.
This is an excellent opportunity for someone with strong customer service skills who enjoys building relationships with customers. Not a cold-calling role – you will be working with existing and previous customers, providing support and assisting with their orders and enquiries.
Key Responsibilities
- Speaking with existing and previous customers over the telephone
- Processing customer orders accurately
- Preparing and issuing quotations
- Advising customers on lead times and order progress
- Providing updates on orders and quotations via email
- Maintaining accurate customer records and administration tasks
Requirements
- Excellent telephone manner and communication skills
- Strong customer service experience
- Proficiency in Microsoft Outlook
- Good organisational and administrative skills
- Ability to work effectively within a busy office environment
Desirable
- Previous experience using SAGE software (training will be provided)
Benefits
- No cold calling
- Friendly and supportive working environment
- Full training provided on internal systems
- Long-term role with the opportunity to secure a permanent contract
If you are a motivated and professional individual looking for a long-term opportunity, we would like to hear from you.
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