1st Line IT Service Desk Technician

Mainstay is seeking a customer-focused IT Service Desk Technician to provide 1st line support across the organization. You will handle IT issues via phone, email, and ITSM portal, ensuring users receive effective assistance.

This role includes logging incidents, troubleshooting common technical problems, and escalating to the relevant teams as necessary. A strong knowledge of Microsoft 365 and experience in a customer service role are essential. Join us to contribute to our vision of excellence in residential real estate services.

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