LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London
PERMANENT, FULL – TIME (37.5 hrs per week)
Job Overview
We have a fantastic new job opportunity for an individual who wants a desire to grow their insurance understanding. If you are starting out on your insurance career, then this could be just the role for you. An Insurance Premium Technician works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved. All work processed must meet agreed service levels in respect of quality and turnaround times. Training will be provided for all insurance documentation / systems required to perform the role.
What You Will Be Doing
- Conduct technical checks on insurance documentation to ensure accuracy and identify discrepancies or errors.
- Liaise with customers and brokers to resolve queries and issues related to the work being processed.
- Own and manage own workload.
- Input details into the database to initiate settlement / updates.
- Complete accurate reporting associated to the work being processed.
- Support and contribute to innovation and process improvement projects.
- Review and validate insurance documentation.
We’re Looking For People Who Have
- Strong numeracy, verbal and literacy skills.
- Computer literacy with working knowledge of Outlook and MS Office.
- High level of accuracy with attention to detail.
- Strong organisational, personal and time management skills.
- Ability to work independently and as part of a team.
- Excellent customer service skills.
- Strong negotiating and influencing skills.
- Positive attitude and natural curiosity to identify improvements.
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance. You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
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