Are you looking for a new varied role and have experience in income generation, marketing, contract/KPI performance reporting and customer engagement? We are seeking to recruit a permanent Property Partnerships Assistant. Working within the Property Partnerships and Innovation team, the post holder will assist in the commercial activities delivered by operational teams and will be required to engage well with both internal and external stakeholders.
For an informal discussion about the role, please contact Tanya Wood, Property Partnerships Manager, on 03000 267 838 or by email at tanya.wood@durham.gov.uk.
What is involved?
The Property Partnerships Assistant plays a key role in supporting the Property Partnerships Manager and wider team, contributing to a diverse range of activities.
- Calculate customer charges and support debt recovery processes
- Resolve customer complaints
- Produce performance reports
- Manage customer relationships
- Promote services and marketing initiatives
- Identify opportunities to improve service delivery and efficiency
- Provide cover and support for the Property Improvement Assistant, Property Liaison Officer, and other members of the Property Partnerships and Innovation Team as required
What will I need?
An NVQ level 3 or equivalent in a relevant subject. Please refer to the attached person specification for the full criteria.
Interviews
Interviews will be held week commencing 13th July 2026.
Our offer to you
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Rewards and benefits are subject to individual terms and conditions.
Equality, diversity and inclusion
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
#VPRS/161
#J-18808-Ljbffr…