Counter Manager – Fareham

Overview

We are currently searching for a Part‑time Counter Manager (22.5 hours across four peak trading days) to work at Boots Fareham. The role is a solo counter position, so no prior team‑management experience is required, though the manager will handle certain management aspects.

Responsibilities

• Brow services & revenue generation: provide waxing, tinting, and tweezing services to maintain high customer satisfaction and drive repeat appointments.
• Target‑driven sales: connect with customers, demonstrate products, and consistently meet individual sales targets to support overall counter goals.
• Business growth: develop innovative in‑store and external events through collaborations, product launches, and charity initiatives to boost sales and brand awareness.
• Stock optimisation: ensure the counter is fully stocked, monitor inventory levels, and report concerns to the Area Manager to minimise lost sales opportunities.
• Communication leadership: act as key communicator between store/department managers and area managers to ensure smooth information flow.
• Efficient administration: oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand presentation: maintain hygiene and housekeeping standards for the counter and displays to create a professional shopping environment.

Qualifications

• Dynamic, self‑motivated, self‑sufficient, and sales‑driven.
• Passion for beauty retail with a focus on sales and problem solving.
• Result‑oriented, enjoys challenges and exceeding sales expectations with resilience.
• Desire to deliver a unique customer experience that drives loyalty and repeat business.
• Flexible availability including weekends, late nights, bank holidays, and holiday periods.
• Minimum 6 months retail experience with a passion for sales success.

Benefits

Product discount, staff sale, new launch gratis. Annual leave. Full training provided. Refer‑a‑friend scheme. Competitive commission scheme.

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