We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Erddig, answer their questions and help them make the most of their day.
Contract Details
Salary: £12.75 per hour. Contract Duration: Fixed term until 11th September 2027. Contract Type: Zero‑hour contract – no guaranteed set number of hours each week. Working hours are 9:00 am to 6:00 pm, with shifts that may be full‑day, morning or afternoon. The role includes weekends and bank holidays but no evening or split shifts.
Role Overview
As a member of the retail team, you’ll offer visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers. You’ll also explain how purchases support the work of the National Trust and may be responsible for arranging, receiving, unpacking deliveries, creating shop displays and maintaining a clean, organised shop floor.
Who we’re looking for
- Focused on giving great service to everyone you meet
- A team player but also able to work independently
- Well‑organised and adaptable
- Willing to learn new skills
The Package
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days, plus holiday purchase scheme if criteria met
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Location
Erddig, Wrexham, LL13 0YT
Requirements
Compliance. Eligibility to Work in the UK.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination.
Safeguarding Statement
The National Trust is committed to safe recruitment processes to attract and appoint suitable staff. We will not accept applicants who are not suitable to work with children, young people or adults at risk.
Closing Date
28th June 2026
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