Housekeeping Supervisor – Gorse Hill Hotel Woking

Company: Gorse Hill – Active Hospitality
Apply for the Housekeeping Supervisor – Gorse Hill Hotel Woking
Location: West Byfleet
Job Description:

We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the cleanliness and organisation of our hotel premises. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a background in hospitality or janitorial services. This role offers an opportunity to lead a team of housekeeping staff, ensuring high standards of cleanliness and guest satisfaction are consistently maintained.

Duties

  • Supervise and coordinate daily housekeeping operations to ensure efficient service delivery.
  • Train, mentor, and support housekeeping staff to uphold organisational standards.
  • Conduct regular inspections of guest rooms, public areas, and back‑of‑house spaces to ensure cleanliness and presentation meet company policies.
  • Manage inventory levels of cleaning supplies and equipment, placing orders as necessary.
  • Develop work schedules for housekeeping team members, ensuring adequate coverage at all times.
  • Address guest requests and complaints promptly and professionally, striving for high levels of guest satisfaction.
  • Enforce health and safety regulations within the housekeeping department.
  • Collaborate with other hotel departments to ensure seamless operations across the property.

Qualifications

  • Proven experience in hotel housekeeping or hospitality environments is essential.
  • Prior janitorial experience is highly desirable.
  • Strong leadership and organisational skills with the ability to motivate a team.
  • Excellent attention to detail and commitment to maintaining high standards of cleanliness.
  • Good communication skills, both written and verbal.
  • Ability to work efficiently under pressure in a fast‑paced environment.
  • Flexibility to work various shifts as required by hotel operations. This position is suitable for candidates who are passionate about hospitality service excellence and possess the necessary experience to lead a professional housekeeping team effectively.

Benefits of Working with us

Free parking. Free meals on duty. Hospitality Rewards App – offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more! Share of Tips in addition to your salary. Company Pension (contributory). Generous holiday entitlement. Referral Programme. Complimentary Access to our Gym. Opportunity to join an enthusiastic & friendly team!

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Posted: June 21st, 2026