We are seeking an experienced Infrastructure Lead Engineer to provide technical leadership across the Payment Cards Value Stream core infrastructure platforms and services. This is a senior engineering role for someone who combines deep hands‑on expertise with strong leadership, ownership, and strategic thinking. You will play a critical role in shaping, operating, and continuously improving the infrastructure that underpins our business‑critical systems.
As an Infrastructure Lead Engineer, you will be accountable for the design, resilience, security, and performance of our on‑premises infrastructure estate. You will set technical direction, define standards and guardrails, and ensure infrastructure is built and operated to meet availability, scalability, security, and regulatory requirements. This includes ownership of platform architecture, environment strategy, automation, monitoring, and disaster recovery capabilities.
A key part of the role is technical leadership. You will lead and mentor engineers, setting a high bar for engineering quality, operational excellence, and continuous improvement. You will work closely with delivery teams to embed infrastructure best practice into solution design, and ensure infrastructure changes are reviewed, tested, and deployed safely. You will also act as a senior escalation point for complex incidents, leading root cause analysis, and driving preventative actions to strengthen platform stability.
You will collaborate extensively with architecture, security, development, operations, and third‑party suppliers, ensuring infrastructure aligns with wider technology strategy and business priorities. This includes contributing to roadmaps, capacity planning, and investment decisions, and providing clear, credible technical input to senior stakeholders. You will be comfortable balancing short‑term delivery pressures with long‑term sustainability and risk management.
Operational excellence is central to the role. You will oversee vulnerability management, patching, lifecycle management, and compliance activities, ensuring platforms remain supported, secure, and cost‑effective. You will champion automation and Infrastructure‑as‑Code approaches to reduce manual effort, improve consistency, and increase confidence in change.
This role is ideal for a senior infrastructure engineer ready to lead at scale, someone motivated by ownership, problem‑solving and growing others, and who thrives in complex, regulated, or mission‑critical environments. You will have the opportunity to influence how infrastructure is designed and run, and to make a lasting impact on the reliability and resilience of our technology platforms.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you’ll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in Swindon or London. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
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