Resident Experience Manager — Social Housing

Wiltshire is seeking a Housing Customer Experience Manager to enhance tenant interactions and oversee the Resident Engagement Team. This role, pivotal to maintaining satisfaction across 5,300 homes, emphasizes effective communication and compliance with social housing standards.

Applicants should have substantial experience in similar positions, demonstrating a deep understanding of legislation and the ability to drive engagement initiatives. This position supports a hybrid working model and promotes a culture of inclusion and respect.

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