Strategic Enterprise Customer Success Manager

Dayshape, based in Edinburgh, is seeking a Customer Success Manager to join their expanding team. The CSM will manage strategic accounts, focusing on customer adoption, retention, and value realization, as well as nurturing customer relationships to ensure the highest satisfaction.

The ideal candidate will have significant customer success experience in the SaaS space, with strong problem-solving capabilities and a proactive mindset. This position offers a competitive salary and numerous professional development perks while supporting a flexible, hybrid work model.

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