CCaaS & AI Platform Architect — Lead Customer Experience

Accenture UK & Ireland is seeking a Customer Experience & Contact Platform Architect – Manager to lead transformation programs focusing on CCaaS and AI solutions. You’ll work with various industries, collaborate across teams, and mentor future leaders in a diverse environment.

Your role requires expertise in major CCaaS platforms and proven experience in integrating AI technologies to enhance customer interactions.

Accenture offers competitive rewards, a wide range of benefits, and a flexible work environment.

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