Role in Brief
An opportunity has arisen to join the Business Support team, providing assistance to the wider firm with workflows and other administrative duties, and serving as a Business Support Champion for the Cloud Accounting team. This role will be based in Blackburn, with one day per week required in the Bury office.
Who we are looking for
This is an ideal opportunity for an established office support candidate, working as part of a wider support team in a fast‑paced role with an eye for detail; someone who is always keen to take on new tasks and use their initiative. The successful applicant will provide excellent service to clients in accordance with the firm’s values, procedures, prevailing legislation, and good professional practice, meeting or exceeding client expectations and needs.
What the role involves
- Undertake administrative duties for the wider firm, including all client‑facing administration and client take‑on procedures.
- Generate letters and prepare final signed account packages to send to clients.
- Assist with mail shots and ad‑hoc projects.
- Provide support with printing, photocopying and binding.
- Undertake any other administration duties required to support the efficient operation of the team.
- Assist on reception during busy periods, periods of sick leave and holidays.
- Opportunity to progress to PA duties as the role evolves.
- Work closely with the Cloud Accounting team as a Business Support Champion to enhance administration efficiencies and client service.
- Manage email inboxes for the Cloud Accounting Director and Partner.
Your development
We provide a complementary range of learning opportunities to help you maximise your potential in areas such as becoming a trusted adviser, networking, presentation skills and more, with opportunities for progression around the firm. We have bi‑annual performance review conversations, optional monthly 1‑2‑1s and the chance to work with a mentor. We also encourage participation in wider firm initiatives and provide a platform for you to contribute to our growth as the best North‑West firm of finance professionals.
Your attributes
- Keen to play an active role in a dynamic team and willing to contribute to the success of the team and the firm as a whole.
- Passionate about providing great client service.
- Excellent communication skills, both face‑to‑face and written, across all levels.
- Positive attitude and strong initiative.
- Ability to work under pressure.
- Well‑organised, highly detail‑oriented and motivated.
- Experience in a similar professional services environment or an accountancy practice.
About PM+M
We are a vibrant, dynamic and award‑winning firm of Chartered Accountants and business advisers, with offices in Blackburn, Bury and a hub in Burnley. Our vision is to be the best North‑West firm of finance professionals, and we welcome diverse talent to help us achieve that goal. We are proud of our inclusivity and diversity, encouraging people to be the best they can be at any level of experience or role. We are a member of Praxity, the 7th largest global accountancy association, which allows us strong international connections and secondment opportunities.
In addition to competitive salaries, our market‑leading benefits package includes:
- 25 days’ holiday per annum + bank holidays
- Office closedown over Winter Break
- Flexible Easter Break and other religious festivals
- On‑site free parking
- Employers pension contribution of 8%
- Death in service life cover of 4× salary
- Income protection scheme
- Weekly flexi time
- Agreed overtime
- Family‑friendly policies including enhanced maternity, paternity, adoption and shared parental pay
- Flexible benefits (salary sacrifice) scheme (private medical insurance, extra holidays, electric car scheme, etc.)
- Hybrid working
- Full technical and soft skills training and support
- Recruitment incentive scheme
- Cycle‑to‑work scheme
- Employee well‑being portal
- Access to the WeCare app offering health, well‑being, financial and legal support
- Dress for your day policy and dress‑down Fridays
- Paid sick leave
- Extensive learning & development opportunities and study support
- Firm‑wide success bonus based on certain financial metrics
- Access to Dashlane password manager for you + 9 of your family and friends
- Fee‑free service to whole‑market mortgage and insurance advice
- Access to Able Futures support, a Mental Health Support Service
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