Application Support Specialist

Application Support Analyst – Insurance Systems (London Market)

We’re looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back‑office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe, Exact Advantage, and other market‑leading applications.

This is a hands‑on role where you’ll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training within a collaborative, forward‑thinking environment.

What makes this opportunity stand out?

• Tech & Tools: Work with SQL, SSIS, SSRS, T‑SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro
• Industry Impact: Support systems critical to London Market operations, including policy administration and aggregation platforms.
• Growth & Ownership: Be part of a team that values proactive thinking, ownership, and continuous improvement.
• Culture: Join a business that prioritises people, purpose, and progress, not just policies.

Qualifications

• Strong SQL/database skills and familiarity with ITIL processes
• Background in the London Market or Lloyd’s insurance systems
• Customer‑focused mindset and a proactive approach to problem‑solving

Please note this role requires 3 days in the office per week.

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