Customer Support Advisor (7321) – Coventry

Company: Cambridge University Press and Assessment
Apply for the Customer Support Advisor (7321) – Coventry
Location: Coventry
Job Description:

Job Title: Customer Support Advisor

Salary: 24,900 – 28,650

Location: Coventry, Hybrid

Contract: Permanent

Hours: Full time (shift rotation 8am-4pm and 9am-5pm)

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

As part of our Customer Support Team, you’ll enjoy:Meaningful work Help customers navigate important examination and assessment services that support education and student success.Professional development Gain valuable customer service, communication, and problem-solving skills, with opportunities for ongoing training and career progression.Supportive team environment Work alongside friendly, knowledgeable colleagues who value collaboration and teamwork.Varied and engaging role Every day brings new challenges and opportunities to assist customers…

Posted: June 22nd, 2026