Assistant Technicial Officer
Closing date: 05 July 2026
We are looking for an enthusiastic and motivated Assistant Technicial Officer to assist with the provision of Pharmacy Services to patients and staff across all sites of UCLH. The role supports an economic, efficient and timely service following agreed departmental policies and procedures and provides an exciting opportunity to be part of a dynamic, friendly and supportive team where each day brings new challenges and learning experiences. You will work alongside experienced pharmacists and pharmacy technicians, gaining hands‑on experience in dispensary, stock control, and medicines distribution while contributing directly to high‑quality patient care.
To thrive, you will be organised, reliable and comfortable working in a fast‑paced environment where attention to detail matters. You will be a great communicator who enjoys working with colleagues and patients alike.
Main duties of the job
- Dispense medicines in an accurate and timely manner for inpatients and outpatients as directed by senior technicians using the pharmacy computer system and automated dispensing devices where in place.
- Answer the telephone promptly and courteously.
- Cover the Outpatient reception, receiving prescriptions (following Standard Operating Procedures), checking payment exemptions and taking payment where appropriate.
- Ensure all filing of prescriptions and other documentation is complete.
- Ensure all medicines delivered to wards are placed in sealed bags to secure transport within the hospital.
- Ensure the dispensary has adequate supplies of medicine bottles, bags, spoons, measures and syringes, and order these when required.
- Participate in the ward top‑up service and the direct distribution of IV fluids.
- Assist with the ordering, receipt and issue of stock items to wards and departments using the pharmacy computer system.
- Put away dispensary stock drugs according to departmental procedures and stock rotation.
- Adhere to all stock control procedures and regulations in accordance with MHRA specifications and licensing requirements.
- Ensure documentation is complete when giving out items for transport.
- Ensure the accurate and safe receipt of pharmaceuticals from suppliers.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically‑led acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It offers world‑class support services including critical care, imaging, nuclear medicine and pathology.
Job responsibilities
Ensuring the highest standards of accuracy with good attention to detail to reduce receipt and issue errors as many medicines are delivered directly to wards for immediate patient administration. Efficiently using the pharmacy computer system to manage stock control. Participating in the daily stock take and the full annual stock take.
Person Specification
Knowledge and Qualifications
- Candidate must hold or be able to achieve an NVQ level 2 certificate in pharmacy services or equivalent (such as QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences – Apprenticeship framework).
- Must be working towards or hold an NVQ L2 in pharmacy services or equivalent.
Experience
- Demonstrated previous customer service experience or working with people.
- Previous experience of working towards and meeting deadlines.
- Pharmacy experience in hospital/retail environment.
Skills and Abilities
- Ability to take and pass on accurate verbal face‑to‑face and telephone messages.
- Ability to work as part of a team.
- Ability to work under pressure accurately.
- Motivation for self‑development and commitment to learning.
Communication
- Ability to communicate routine information effectively using clear written and spoken English.
- Ability to complete routine documentation accurately.
- Basic pharmacy computer and IT skills, including email, word processing and accurate data entry.
Personal and People Development
- Reliability and commitment.
- Commitment to training.
Responsibilities towards promoting Equality, Diversity and Inclusion
- Demonstrable understanding of Equality, Diversity and Inclusion and knowledge of NHS obligations under the Equality Act 2010 and Public Sector Equality Duties.
Specific Requirements
- Required to work up to one bank holiday per year and participate in the Saturday/Sunday working rota and late duty rota.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Salary: £31,066 per annum inclusive of HCAS.
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