Company: Coventry City Council
Location:
Job Description:
Coventry City Council is seeking a Customer Service Coach to join the Improvement and Development team. This full-time permanent role will empower individuals to adopt a customer-first culture and drive continuous improvement in service delivery.
The ideal candidate will possess exceptional communication skills, a coaching mindset, and the ability to analyze performance effectively. Join us to make a real difference in shaping the future of customer service within our dynamic Customer Service Centre.
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Posted: June 22nd, 2026