Housing Support Worker

About the Role

The Housing Support Worker will deliver person‑centred tenancy support and intensive housing management services across a portfolio of 56 supported housing units in Burnley. The role focuses on assisting adult males referred through probation and criminal justice pathways to maintain accommodation, engage with essential services, and reduce barriers to independent living.

Key Responsibilities

• Manage a caseload of residents across 56 supported housing units.
• Collaborate closely with Probation Services, Approved Premises, Community Rehabilitation Services, Adult Social Care, NHS services, and other partner agencies.
• Support residents with complex needs, including offending histories, substance misuse, mental health challenges, and social exclusion.
• Promote tenancy sustainment, encourage engagement with support services, and facilitate successful move‑on into independent accommodation when appropriate.
• Maintain professional boundaries while building positive relationships with residents and partner agencies.

Candidate Responsibilities

• Deliver tailored support to vulnerable adults within supported housing settings.
• Work effectively with residents with challenging backgrounds or complex needs.
• Document and track progress of residents’ support plans.
• Ensure compliance with all statutory and organisational policies.
• Drive positive outcomes for residents through proactive support strategies.

Person Specification

• Experience supporting vulnerable adults, including those involved with homelessness, criminal justice, probation, or substance misuse.
• Ability to engage positively with residents with complex and challenging needs.
• Full UK driving licence and access to a vehicle.

Benefits

• £250 training allowance.
• Dedicated specialist consultant.
• Daily payroll runs.

Salary

£28,000 – £30,000 per annum

Location

Burnley, UK

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