Online Coordinator – Clinique, Dr Jart+ & Origins – 6 months Fixed Term

DescriptionWe’re seeking an Online Coordinator to support the digital growth of Clinique and Dr.Jart+ across direct-to-consumer (DTC) websites and online retail partners. In this dynamic, cross-functional role, you will drive online sales, execute campaigns, and deliver a best-in-class consumer experience by collaborating with internal teams (Marketing, Commercial, Digital) and external retailers.About the BrandsClinique: A trailblazer since 1968, delivering dermatologist-developed, allergy-tested, and 100% fragrance-free skincare. Simple. Safe. Effective.Dr.Jart+: Founded in 2005 by a dermatologist and an architect. High-quality formulas meet loud packaging, fusing skin science with art to deliver visible results.Origins: Pioneered natural, high-performance skincare in the late ’80s. Formulated with sustainably sourced ingredients and manufactured using renewable energy.Trading & Commercial ExecutionCalendar Support: Execute the online trading and promotional calendars across Clinique.co.uk, Dr.Jart+.co.uk, and retail partners accurately and on time.Promo Setup: Coordinate end-to-end promotional setup, including offer creation, stakeholder briefing, and cross-team alignment.Site Audits: Own and propose a timetable for regular site walks (desktop, mobile, web, and app) to test user journeys across brand and retail sites.Insights & Analysis: Monitor competitor and retail landscape trends; support post-campaign analysis to capture key learnings for future strategy.Stock & Inventory ManagementProduct Availability: Monitor stock across sites, flag out-of-stock risks, and collaborate with Supply Chain for timely replenishment.Launch Readiness: Support stock allocations, new product setup, and promotional merchandising.Issue Resolution: Troubleshoot and resolve technical issues relating to promotional setup and site execution.Sample & Strategy Management: Partner with the Ecommerce Manager to manage sample stock databases and drive the DTC redress processes to support our flagship strategy.Campaigns & Marketing LaunchesRetailer Point of Contact: Act as the main contact for retailer online queries and content requests, collaborating internally to deliver assets efficiently.Campaign Execution: Assist in launching campaigns and new products across DTC and retailer sites, ensuring premium brand presentation.Asset Coordination: Work with Content & Marketing teams to gather launch assets and plan bespoke content outside global packs.Quality Assurance: Regularly lead QA audits on retailer sites to ensure absolute accuracy in product data, images, marketing, and merchandising.QualificationsCommercial awareness, numerate and analytical with experience and exposure in a retail trading environmentStrong communication skills, both written and verbally and confident in leading both internal and external meetingsHighly organised and have the ability to manage multiple projectsAbility to show initiative and enthusiasm for driving the online business in line with sales targetsAbility to establish and maintain strong relationships with internal teams and third partiesExperience in managing multiple projects and ability to prioritise in the interest of the businessProficient in PowerPoint and intermediate knowledge of Microsoft Excel#J-18808-Ljbffr…