Senior Children’s Community Carer – Surrey

Job Introduction

Join HCRG Care Group as a Senior Community Carer, delivering safe, high‑quality care to children with complex medical needs in their own homes and within the community.

Benefits

• Starting salary of £27,674 plus Group Pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping, cashback, and voucher offers for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face‑to‑face help with your mental and physical wellbeing – from healthy recipes and activity challenges to post‑trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards, with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Responsibilities

• Deliver consistent, high‑quality care to children and young people with complex health needs, following care plans and safeguarding procedures.
• Communicate clearly and compassionately with children, families, and multidisciplinary colleagues, adjusting your approach where communication barriers exist.
• Maintain professional boundaries and promptly escalat(e) concerns or changes in a child’s condition to the Clinical Case Manager.
• Ensure the availability and safe use of clinical equipment, including ventilators, feeding pumps, oxygen monitors, and other medical devices.
• Develop and maintain advanced clinical competencies in tracheostomy care, ventilation, gastrostomy care, and other complex procedures.
• Administer medication safely and accurately, ensuring all care is appropriately recorded.
• Work independently as a lone worker, managing and prioritising your workload while seeking guidance where required.
• Provide mentorship, support, and informal training to colleagues to help maintain a high standard of care across the service.

Schedule

This is a 24/7 service, which includes night shifts and weekend rotations throughout the year.

Ideal Candidate

We welcome applicants who are experienced, compassionate, and eager to take the next step in their career, bringing a passion for meaningful impact and a desire for a role with responsibility, purpose, and progression.

Essential Qualifications and Experience

• NVQ Level 3 in Health or Social Care, or a recognised Nursery Nurse qualification.
• Understanding of the impact of providing care for children with complex medical needs in their homes.
• Experience working with children with additional or complex needs.
• Excellent written and verbal communication skills.
• Ability to build rapport and connect with children and families.

Desirable

• Willingness and ability to develop new theoretical and practical skills.
• British Sign Language Level 1 or Makaton.
• Experience supporting technology‑dependent children or carrying out relevant clinical procedures.
• Minimum 1 year’s experience supporting children with complex health needs.
• Minimum 1 year’s experience working with children in another setting (e.g., nursery, respite care, community service).

Other Requirements

A full driving licence and access to a car for work purposes are essential.

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