The Benefits Associate / Senior Associate will support the administration and delivery of employee benefits programs across the European region, including the UK, Poland, France, Switzerland, and Ireland. This role partners closely with both Health & Welfare and Leave & Absence leadership to ensure effective execution of benefit programs, vendor coordination, and seamless employee experience.
This position will report into both the Benefits Manager Health & Welfare (EMEA) and the Benefits Manager Leave & Absence and will play a key role in supporting ongoing operations, annual enrollment activities, and regional benefits initiatives.
Job Description
Key Responsibilities
Benefits Administration & Operations
Support the day-to-day administration of health, welfare, and leave programs across EMEA, ensuring alignment with local regulations and company policies
Administer and support global absence and disability programs, including statutory leave, company-paid leave, disability, and pay coordination requirements across multiple countries.
Support complex or escalated leave cases ensuring appropriate documentation, stakeholder coordination, and consistent employee experience.
Partner with internal stakeholders to ensure consistent application of benefits programs across all European locations
Maintain accurate and up-to-date benefit documentation, including summaries, guides, and internal SOPs
Support the administration of pension and retirement programs across European markets, ensuring alignment with local regulatory requirements and company policy
Open Enrollment & Workday Support
Support Open Enrollment activities across regions, including:
Workday testing and validation
Benefit configuration support
Communication development and review
Assist in ongoing system enhancements and benefits/absence-related Workday processes and workflows
Vendor & Partner Management
Support relationships with external vendors and brokers across multiple countries
Coordinate vendor meetings, manage communications, and track deliverables
Assist with integration oversight, including issue identification and escalation (e.g., eligibility, enrollment, or payroll feeds)
Document and maintain vendor processes and workflows
Employee & HR Support
Respond to employee and HR inquiries related to health, welfare, and leave programs in a timely and professional manner
Support onboarding and new hire benefit communications across European markets
Projects & Continuous Improvement
Participate in regional and global benefits initiatives, including:
Benchmarking and market reviews
Benefit renewals and enhancements
Process improvements and documentation efforts
Contribute to global reporting, tracking, and benefits analytics efforts as needed
Support special projects related to leave programs, new country expansions, or vendor transitions
Design and deliver targeted benefits communications (e.g., KBAs, intranet content) to improve understanding and engagement.
Monitor and interpret changes in EMEA benefits regulations (e.g., EU directives, country-specific laws) and proactively update policies and processes.
Position Expectations/Skills
Demonstrated ability to manage multiple priorities and adapt in a fast-paced, global environment
Strong collaboration skills, with the ability to partner effectively across teams and regions
Attention to detail and commitment to accuracy in benefits administration and communication
Strong organizational and problem-solving skills
Ability to manage competing deadlines while maintaining a high level of service
Qualifications
Required
Bachelors degree or equivalent experience
25+ years of experience (Associate) or 47+ years (Senior Associate) in benefits, HR, or total rewards
Experience supporting health & welfare and/or leave of absence programs
Familiarity with HRIS platforms (preferably Workday)
Strong attention to detail, ability to multi-task
Solid quantitative and Excel skills
Excellent verbal and written communication skills
Preferred
Experience supporting international or EMEA benefits programs
Exposure to vendor management and benefit renewals
Knowledge of country-specific benefits and leave regulations in Europe
Ability to identify process improvements to achieve efficiencies and team success
Bilingual proficiency in French or Polish (oral and/or written communication) is considered a strong asset.
Skills:Total rewards Benefits Administration HR HR Administration Workday Absence Rewards
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