Art Play London is not your typical venue. We are an immersive art experience + bar, blending creative workshops with high-energy hospitality. From Sip & Paint and pottery to freeflow painting and private events, we create unforgettable experiences that keep customers coming back—and bringing their friends.We are looking for a hands-on, high-performing General Manager to lead our venue, drive sales, and build a strong, accountable team culture.The RoleAs General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.Key ResponsibilitiesOperations & OwnershipTake full ownership of venue performance, standards, and resultsEnsure the business runs seamlessly 7 days a week, including when off-siteMaintain constant visibility on bookings, events, and service flowProactively identify issues and resolve them before they impact serviceTeam Leadership & AccountabilityRecruit, train, and develop a high-performing teamLead from the front during busy periods—especially peak events and weekendsSet clear expectations and hold the team accountable to standardsDelegate effectively and ensure tasks are completed—even on your days offBuild a culture of energy, ownership, and customer focusStock & Financial ControlEnsure zero stock outages across bar, art supplies, and cleaning materialsImplement strong systems for ordering, stock tracking, and accountabilityManageThe Role As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.Qualifications
- Management and Customer Service experience Strong administrative skills
- Demonstrated ability to lead
- Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
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