Legacie Management and Lettings are currently recruiting for a Head of Block / Block Director to over see all things relating to our Block part of the business.
Legacie are a privately owned Property Development & Management company based in Liverpool of which we continue to see significant growth across the group.
Job Summary
We are seeking an experienced Head of Block / Block Director to lead our team and oversee operational functions within our block Management. The ideal candidate will possess strong leadership skills, exceptional organisational abilities, and a comprehensive understanding of residential block processes. This role involves strategic planning, team management, and ensuring the smooth execution of daily activities to meet organisational objectives. The Director will play a pivotal role in fostering a positive work environment and driving continuous improvement across departments.
Responsibilities
- Develop and implement strategic plans to achieve organisational goals.
- Lead, motivate, and manage teams to ensure high levels of performance and engagement.
- Oversee administrative functions, including data entry, office management, and record keeping.
- Utilise Yardi software for property management tasks and reporting purposes.
- Maintain excellent phone etiquette when liaising with clients, partners, and internal teams.
- Identify opportunities for upselling services or products to enhance revenue streams.
- Coordinate with various departments to streamline operations and improve efficiency.
- Monitor key performance indicators (KPIs) and prepare reports for board meetings.
- Foster a positive organisational culture centred on professionalism and continuous development.
Requirements
- Proven experience in a Head of block / Block Director role.
- Managed teams.
- Excellent communication and delivery skills.
- Proven track record in growing a department.
- Ability to upsell services effectively while maintaining customer satisfaction.
- Organised with the ability to prioritise tasks efficiently under pressure.
- Previous experience in a leadership capacity is essential. This position offers an exciting opportunity for a motivated individual to contribute significantly to organisational success while developing their leadership capabilities within a supportive environment.
- Birthday day off.
- Pension.
- Death in service.
Experience
- Head of Block : 3 years (preferred)
- Block Director : 3 years (preferred)
- Managed teams within Block
- Grown a department
- Budgets
- Compliance
- Fire
- Costings
- KPI,s
- Recruitment
- Staff 121 reviews
If you are interested in this opportunity and have the experience and background we are looking for then please apply online and a member of our recruitment team will be in touch to discuss.
Licence / Certification
- Driving Licence (Required)
- On-site parking
Experience
- Block Director / Head of : 3 years (preferred)
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