About the Role
As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain.
You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting‑edge AI and mission‑critical naval needs. By blending deep domain expertise with commercial flair, you will secure high‑stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security.
Because of the nature of the work we do with our Government clients, you will need to be eligible for United Kingdom Security Vetting’s DV (Developed Vetting) clearance and be willing to work on site with our clients from time to time.
Key Responsibilities
- Lead the identification and acquisition of high‑value maritime accounts to establish and scale a new sub‑business unit within our Defence portfolio.
- Drive significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.
- Cultivate deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long‑term partnership opportunities.
- Develop innovative AI and data‑driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.
- Oversee the delivery of sophisticated technology projects, ensuring high‑quality outcomes and maintaining ultimate responsibility for client satisfaction.
- Mentor and coach a growing team of commercial and delivery professionals, fostering their development in a fast‑paced, high‑growth environment.
- Collaborate with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision‑making.
Required Qualifications
- Deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.
- Proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high‑growth tech setting.
- Strategic thinker capable of navigating the unique procurement processes of the defence sector and turning operational needs into concrete AI solutions.
- Entrepreneurial spirit, comfortable starting projects from the ground up and getting hands‑on to ensure the success of a new business area.
- Compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.
- Leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high‑performance culture.
Interview Process
- Talent Team Screen (30 minutes)
- Introduction to Hiring Manager (60 minutes)
- Case Study Interview (60 minutes)
- Culture and Leadership Interview (60 minutes)
Benefits
- Unlimited Annual Leave Policy
- Private healthcare and dental
- Enhanced parental leave
- Family‑Friendly Flexibility & Flexible working
- Sanctus Coaching
- Hybrid Working
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don’t hesitate to apply as you might be right for this role, or other roles. We are open to conversations about part‑time hours.
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