Solution Consultant / Architect (Fixed Term, 40 hours per week – full time)
The Role
As a Solution Consultant / Architect, you will be responsible for designing and delivering Adobe Experience Cloud solutions, including Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), and Adobe Target. You will combine technical expertise with strong consulting capabilities, working closely with stakeholders to define strategy, design customer journeys, and deliver scalable, high‑performing solutions.
Your responsibilities
- Design end‑to‑end solution architecture across Adobe Experience Platform, Journey Optimizer, Customer Journey Analytics, and Adobe Target.
- Define customer journeys, data schemas, segmentation logic, and personalization strategies.
- Guide API integrations, data ingestion pipelines, and real‑time data activation.
- Collaborate with business stakeholders on discovery, strategy, and roadmap planning.
- Ensure governance, data quality, scalability, and performance of implemented solutions.
- Support development teams through architecture reviews, documentation, and best‑practice guidance.
Your Profile
Essential skills/knowledge/experience
- Deep expertise in Adobe Experience Platform, Adobe Journey Optimizer, Customer Journey Analytics, and Adobe Target.
- Strong knowledge of SQL and data engineering principles.
- Hands‑on experience working with REST APIs and system integrations.
- Proven experience in customer journey orchestration and personalization use cases.
- Strong communication and consulting skills, with the ability to engage business and technical stakeholders.
- Experience within airline or CRM domains.
Benefits
TCS offers competitive salary packages featuring pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Health and wellness initiatives, sports events, and sponsorship of the London Marathon are additional perks.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long‑term conditions who meet the minimum criteria for the role.
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