Head of Retail, Customer Experience & Partnerships

The Fold London seeks a Head of Retail, Customer & Commercial Partnerships to spearhead retail operations and customer care. This role demands a leader who thrives in the retail environment, ensuring exceptional service across all channels while driving commercial performance.

The ideal candidate will have in-depth experience in retail operations, a passion for customer engagement, and a proven track record of leading teams to success. Join The Fold in our mission to transform the market for professional women’s wear.

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