Deputy Account Director
Chartwells Education, part of Compass Group UK & Ireland, is hiring a Deputy Account Director to support a national portfolio of education catering contracts. Location: National Role with Regular Travel. Salary: Competitive + Excellent Benefits.
Key Responsibilities
- Support the management and performance of a national portfolio of education catering contracts.
- Build and maintain strong client relationships, acting as a key point of contact across the business.
- Drive operational excellence, ensuring quality, service, compliance, and contractual standards are consistently achieved.
- Coach, develop and inspire General Managers and site leadership teams to deliver exceptional customer experiences.
- Support the delivery of commercial objectives, including revenue growth, profitability, retention and client satisfaction.
- Lead and support projects, mobilisation activities and future investment plans across the portfolio.
- Analyse business performance data and implement improvement plans where required.
- Champion a culture of innovation, engagement, safety, and continuous improvement.
- Ensure all sites operate in line with company policies, legislative requirements, and safeguarding standards.
About You
- Significant experience within multi‑site contract catering, hospitality, or food service operations.
- Experience leading and developing high‑performing teams across multiple locations.
- Strong financial and commercial management skills.
- Excellent stakeholder management and client relationship‑building abilities.
- The ability to identify complex business challenges and implement effective solutions.
- Strong communication and influencing skills at all levels.
- Experience managing projects, change initiatives or investment programmes.
- Passion for delivering exceptional food and hospitality experiences.
- Proven track record of driving operational performance and continuous improvement.
What We Can Offer
- Contributory pension scheme.
- Career development through our Career Pathways and MyLearning programmes.
- Digital GP access and comprehensive healthcare benefits for you and your immediate family.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Savings on supermarket shopping with Tesco, Sainsbury’s, Morrisons and others.
- Up to 44% off cinema tickets.
- Cashback rewards and discounts across hundreds of leading brands.
- Free wellbeing, mindfulness and exercise classes.
- Access to a wide range of employee discounts that can be shared with friends and family.
Safeguarding
Chartwells is committed to safeguarding and promoting the welfare of children and young people. All employees are required to undergo satisfactory pre‑employment checks, including an enhanced DBS disclosure and Children’s Barred List check. This role is exempt from the Rehabilitation of Offenders Act 1974 and applicants must declare all convictions and cautions for assessment purposes.
Equal Opportunity
Compass Group UK & Ireland is an equal opportunities employer. We celebrate diversity and encourage all qualified applicants to apply, regardless of race, gender, disability, religion, sexual orientation or age.
Job Reference: com/1206/L96001/52813849/SU #State Schools
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