Mechanical Sales Team Leader – TPS (Trade parts sales) Sheffield South
Location: South Sheffield
Salary: Competitive plus bonus
At JCT600, our Mechanical Sales Team Leader plays a key role in inspiring, coaching, and motivating the Parts Sales team to deliver outstanding customer service while consistently achieving and exceeding sales targets. This is an exciting opportunity to lead a high-performing team in a fast-paced, customer-focused environment where success and development are truly rewarded.
Day-to-day responsibilities
- Translate overall business sales goals into clear team and individual targets aligned with customer allocation, skills, and experience levels.
- Motivate and manage team performance by tracking daily results and fostering a positive, high-performing, and competitive sales culture.
- Support the planning and execution of promotional activities and sales campaigns in collaboration with senior management to drive revenue growth.
- Maintain strong product knowledge, market awareness, competitor insight, and pricing understanding, leading by example at all times.
- Ensure comprehensive understanding of brand USP, product features and benefits, and effective objection-handling techniques. Ensure all documentation is completed accurately and promptly by self and the team.
- Manage customer credit against limits and process credit escalation requests to the Centre Manager.
- Source additional parts from other Centres or outside the TPS network when necessary, utilising the Parts Locator system.
Qualifications & Experience
- A proven ability in managing and motivating a team to achieve sales targets.
- Previous call centre management experience gained in a B2B environment, or sales team management experience.
- A passion for providing a great customer service experience.
- Ability to communicate effectively and build strong relationships with all key stakeholders.
- Possesses a high degree of IT literacy.
Benefits
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
Inclusion & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.
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