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Job Details
Quality Assurance Officer
Salary: £33,586.20
Job Purpose
To support the business in maintaining compliance with GDP, GMP and ISO 9001 standards. The role ensures all activities are completed safely, efficiently, and in line with quality, regulatory and client requirements.
Key Responsibilities
Quality & Compliance
- Provide QA oversight of operational activities
- Ensure all QA activities are performed in line with company procedures and client requirements
- Maintain compliance with GDP, GMP and ISO 9001 standards
- Ensure all QA activities are accurately documented and records maintained
- Maintain up-to-date knowledge of applicable regulations and client Technical Agreements
Deviation & CAPA Management
- Raise, investigate, review and manage deviations and corrective actions (CAPAs)
- Support other departments in deviation investigations and CAPA management
- Ensure corrective actions are implemented within agreed timelines
- Ensure all incidents, complaints and deviations are recorded and communicated appropriately
Auditing & Inspection
- Perform internal and supplier audits in line with audit schedules
- Support and host client and regulatory audits
- Assist QA Manager in audit readiness and compliance activities
Quality Systems & Reporting
- Generate and report quality metrics to internal teams and clients
- Attend client review meetings and present quality updates
- Support change control processes ensuring quality-critical changes are documented and assessed
- Ensure quality documents are controlled, reviewed and approved
Operational QA Tasks
- Approve daily temperature monitoring reviews and elevate issues
- Conduct effectiveness checks following RPi release where required
- Produce weekly reports (e.g. Failed/Suspended and Terminated Bona Fide checks)
Health & Safety
- Report accidents and near misses immediately
- Ensure adherence to company Health & Safety policies
- Promote a safe working environment across teams
General
- Support QA Manager as required
- Carry out additional reasonable duties in line with business needs and experience
Competencies
- Strong communication skills
- Ability to influence stakeholders
- Strong planning and prioritisation skills
Personal Attributes
- Flexible and adaptable approach
- Confident, enthusiastic, with strong interpersonal skills
- Proactive, uses initiative and sound judgement
- Detail-oriented and committed to continuous improvement
Knowledge, Skills & Experience
- Degree (preferred)
- Experience in QA within a GDP or GMP environment
- Strong knowledge of GDP regulations
- Understanding of the UK pharmaceutical regulatory framework
- Ability to become fully trained on departmental procedures within 6 months
Key Relationships
- Supervisors and Managers
- Clients
- Vendors and Suppliers
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.
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