Part-Time Customer Experience Leader | Store Coach

Dunelm is seeking a Customer Experience Manager (Customer Experience Coach) for our Lancaster store. The role focuses on enhancing the customer experience and driving team performance in a retail environment.

The successful candidate will need to demonstrate management experience in retail, with a passion for customer service and stock management. Responsibilities include training staff, optimizing customer interactions, and ensuring a supportive store culture. Flexible part-time work is available, ideally including Mondays, Fridays, and weekends.

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