Leader & Manager Development Lead

Key Responsibilities

• Leadership & Performance Development Strategy
  • Contribute to the EMEA-wide leader and manager development strategy.
  • Shape and maintain capability frameworks that support a high-performance culture.
  • Design and embed performance management solutions (in partnership with Reward), including SMART goal setting, continuous feedback, coaching, difficult conversations, and accountability.
  • Ensure alignment with organisational values, culture, and HR priorities.
• Programme Design & Delivery
  • Lead the design, delivery, and continuous improvement of leadership, manager, and performance programmes.
  • Deliver scalable, blended solutions (workshops, VILT, digital learning, toolkits).
  • Bring innovation and external best practice to solution design.
  • Develop practical tools to enhance feedback, performance, and development conversations.
  • Embed coaching approaches to strengthen day-to-day leadership.
  • Align with L&D frameworks, including ROI and reporting standards.
  • Continuously evolve programmes in line with business needs.
• Building a High-Performance Culture
  • Drive consistent leadership and performance management standards across EMEA.
  • Enable leaders to build psychologically safe, inclusive, and high-accountability teams.
  • Establish and manage internal and external coaching networks.
  • Use insights (e.g. 360 feedback, engagement, performance data) to shape interventions.
  • Champion feedback-rich, coaching-led leadership practices.
• Stakeholder Leadership & Collaboration
  • Partner across L&D and build strong relationships with HRBPs, OD, and senior leaders.
  • Act as a trusted advisor on leadership effectiveness and performance management.
  • Collaborate with Leadership Senior Specialists to ensure portfolio alignment.
  • Provide regular insights and updates to stakeholders (L&D LT, HRLT, EMEA Leadership Board).
  • Operate as part of a highly collaborative team, sharing ownership, supporting peak demand, and ensuring continuity.
• Governance & Measurement
  • Ensure consistent implementation and quality of leadership solutions.
  • Define and track adoption, behavioural change, and performance impact.
  • Balance EMEA consistency with local flexibility (80% core / 20% local).
  • Manage external partners where required.

Knowledge, Skills & Experience

• Significant experience in developing innovative and measurable leadership development and performance management solutions within complex, matrixed multinational environments.
• Expertise in leveraging HRIS, LXP/LMS platforms and Power BI to enable scalable leader and manager development, including the creation of blended learning journeys, program reporting, analytics and dashboards.
• Deep understanding of leadership theory, adult learning, European DEI standards and modern L&D methodologies, including behavioural change approaches.
• Expertise and experience in coaching, facilitation, 360 assessments, leadership diagnostics and team development.
• Proven ability to translate leadership strategy into practical, actionable development solutions with clear learning objectives, measurable outcomes and ROI measures.
• Strong stakeholder management and influencing skills.
• Ability to create consistent leadership approaches across diverse markets while effectively addressing local needs.
• Experience managing external partners and delivering programs across multiple geographies.

Qualifications

• Ideally successful candidates will hold a Master’s degree in Organisational Psychology, Learning & Development or Talent Management, or equivalent professional qualification.
• A strong grounding in adult learning, leadership development and organisational change.
• Coaching accreditation (ICF preferred).
• Psychometric tool expertise and accreditations advantageous.
• Business fluency in other European languages would be a distinct plus.

Business travel

• The role may involve some business travel to meet with key stakeholders, facilitate program sessions and attend team meetings, in line with business needs.

Benefits

Work at Ricoh is meaningful, supportive and fulfilling, supported by four pillars:

• Love to Connect: a global community built on openness, inclusion and genuine collaboration.
• Love to Grow: access to learning pathways, mentoring and career opportunities across functions and countries.
• Love to Give Back: opportunities to make a difference through volunteering, sustainability initiatives and community programmes.
• Love to Succeed: fair rewards, flexible working, wellbeing resources and real recognition.

We are an equal opportunities employer. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

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